Student Account Refunds

A student may request an account refund when financial aid disbursements and/or personal payments exceed the cost of tuition and fees.

Students may begin requesting account refunds as early as the first day of classes, which is when most financial aid for the semester will begin disbursement if all requirements have been met. The refund will be based on enrollment at the time of the request and will be limited to $5,000 or less depending on the actual credit on the student account. If there is a remaining credit on the account after this initial refund, an additional request may be submitted after the Change of Program Period has ended.

Students may determine if a credit exists on their account, and whether they are eligible for a student account refund, by reviewing the account detail section of their student account in SSOL. Students are not required to request a refund, and may instead decide to leave the credit on their student accounts.

All refund requests must be reviewed by the GS Office of Educational Financing, to ensure that all financial aid is correct based on enrollment. While SSOL indicates a process for requesting a refund, students should instead use the form below. Refund requests made through SSOL may take longer to be processed.

Students are encouraged to set up direct deposit in SSOL as this avoids a paper check process, and funds will be received more quickly.

Note: Anticipated activity (e.g., pending Pell Grant disbursement, etc.) listed on a student’s account detail do not count towards a refund.

In certain circumstances when total federal financial aid (known as Title IV aid) exceeds tuition and fees (also known as allowable charges), the excess funds must be returned to the student even if the student does not request a refund. When this occurs, the student will be notified by Columbia University Student Financial Services.

Refund Request Form