Posted
Wed., May 31
Start Date
June 2023
Organization
New Face NY
Position Description
Richard W Westreich MD PLLC of New Face NY is looking for a medical assistant/administrator to work at his fast-paced facial plastic surgery practice on the Upper East Side of Manhattan.
Responsibilities include:
- Triaging calls, scheduling appointments, obtaining pre-certification for procedures/surgeries, verifying insurance coverage and patient demographics, scanning documents, and managing/updating charts to ensure information is accurate and complete
- Assisting providers as needed for treatments and in-office procedures
- Working collaboratively and maintaining effective communication with patients to review all required pre- and post-operative/procedure requirements, following up as necessary
- Working collaboratively with surgical team and all collaborating providers
- Following up with patient paperwork for general patients and surgical patients
- Promoting a positive patient experience
- Working independently to prioritize, organize, and manage a daily assignment within the normal work period
- Responding appropriately to emergencies
- Communicating concerns/problems relating to patients and/or staff with management
- Maintaining medical inventory
- Managing insurance submissions and communications with the surgical team
- Responding to patient emails and messages in Klara, our patient portal
- Assisting in any projects that might be delegated
Position Requirements
- Customer service experience/ability to develop rapport with patients
- Ability to adapt quickly
- Familiarity with medical insurance a plus
- Prior receptionist experience a plus
Time Commitment
Part-time (Mondays and Fridays a must, with flexibility Tuesdays–Thursdays) or full-time (Mondays–Fridays)
Compensation
$20-24 per hour (including 10 days paid vacation and benefits available after 90-day onboarding period)
Apply
To apply, email your resume/CV and cover letter to Lee Mitchell.
